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Align by vitalis

Your team is scrambling to stay on top of documentation. 


Signatures are missing. Mistakes happen. Documentation falls through the cracks. It’s too fast paced to keep up with each & every error. And then you receive an audit. Every claim, every note, every signature is under scrutiny.

Vitalis Align hero image of a clinician reviewing a document with a patient nearbyVitalis Bridge alert notification about a missing IDG clinician signature dateChart showing a PPS score trending upward over timeVitalis Bridge status filter dropdown showing open, in progress, dismissed, and resolved ticket counts

You can feel the weight of millions of dollars in potential denials hanging in the balance. 

Your team works frantically, trying to fix charts, justify claims, and avoid financial penalties. One slip could cost your hospice dearly. Yes, audits are inevitable. But they don’t have to be a source of constant stress.

Vitalis Align icon

We built Align for exactly this moment.

Built in partnership with hospice clinical leaders, medical directors, and HCHB operations experts, we’ve developed a tool that can:

Monitor

Aggregate documentation and meeting data, flagging missing signatures, contradictions, and timing issues.


Catch

Scan old notes, highlight problems, and allow clinicians to correct and resubmit seamlessly.


Spot

Identify recurring documentation errors and trends to guide corrective actions and improve quality.


Streamline

Support audits with an interactive chatbot and automatically draft responses to claim denials.

features

A closer look at our app:

Patients

A real-time overview of your entire patient census with compliance insights at a glance.

Compliance Risk

A detailed breakdown of every compliance flag identified for each patient.

Clinical Profile

A complete snapshot of each patient's clinical and administrative details.

Vitalis Align patients list showing compliance risk levels for each patient

Compliance risk at a glance

Filter by branch, team, diagnosis

In-app alerts and messages

Search and export data

Vitalis Align compliance risk panel showing detailed documentation notes for a patient

Documentation and narrative issues

Missed IDG and meeting gaps

Face-to-face compliance flags

CTI and MD signature tracking

Vitalis Align patient profile panel showing compliance risk level and general patient information

Demographics and insurance details

Branch, team, and location

Admit date and length of stay

Feedback from the frontlines

After working in hospice for so many years, if you sat me down and asked me what our biggest compliance issues are, I’d tell you immediately: lack of documented decline, copy-and-paste charting, and missing or incomplete signatures. Those are the things that put organizations at risk.

S.H., V.P. Compliance

What I really appreciate about Align is that it doesn’t just collect data — it puts the right information back into the hands of the right people. Instead of relying solely on someone at the care center to catch everything, the tool proactively surfaces the issues that matter most.

On a personal level, I truly believe this is what hospice organizations need. It almost feels like someone called and asked me, ‘What keeps you up at night?’ — and then built a solution around exactly that.

S.H., V.P. Compliance

Align really streamlines the process and helps us catch things earlier than we would on our own. When you're reviewing 100 patients in a team meeting, it's easy to miss that someone hasn’t shown any decline. Align flags it clearly and puts it in writing, so we’re not relying on someone to catch it in the moment.

The moment I opened it, I knew—this one is amazing. This is exactly what I’ve been waiting for. The real flow starts where Align is, then moves to NP, and finally to the doctor’s documentation. Align captures the full process perfectly.

M. D, Branch Director

I’m a big fan of Align. I use it while working on ADRs—it gives me a clear heads-up on what to expect.

S.M.

Coming Soon: Vitalis Guide

A proactive documentation assistant designed to help your field staff improve notes in real time. Vitalis Guide prevents errors before they happen and reduces the burden on your audit team.

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Lead the way in hospice ops.

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Vitalis Care is the end-of-life care app that helps hospices deliver compassionate care — while staying on top of schedules, field operations, documentation, compliance, and reimbursement.

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