Privacy Policy

Last updated: March 24, 2025

Introduction

VitalisCare Ltd. (“Company” or “We”) respects your privacy and is committed to protecting your privacy through compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you use our VitalisCare website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website.

It does not apply to information collected offline or through any other means, including on any other website operated by Company or any third party, or by any third party through any application or content that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@Vitaliscare.ai.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including: information by which you may be personally identified (such as name, title, postal address, email address, telephone number, or username); information about you that individually does not identify you (such as employer, location, or job description); and information about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties such as our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information you provide by filling in forms on our Website, including at registration or when requesting further services.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to questions that we might ask you for research purposes.
• Your search queries on the Website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. The technologies we use include:

• Cookies. A small file placed on the hard drive of your computer. You may refuse browser cookies by activating the appropriate setting on your browser, though this may limit access to certain parts of our Website.
• Web Beacons. Small electronic files (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited certain pages and gather related website statistics.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website are served by third parties who may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To provide you with notices about your account/subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Website or any products or services we offer through it.
• To allow you to participate in interactive features on our Website.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information to our subsidiaries and affiliates; to contractors and service providers who support our business; to a buyer or successor in the event of a merger or sale of assets; and as otherwise described in this policy or with your consent.

We may also disclose your personal information to comply with any court order, law, or legal process; to enforce or apply our terms of use; or if we believe disclosure is necessary to protect the rights, property, or safety of VitalisCare, our customers, or others.

Subprocessors

Choices About How We Use and Disclose Your Information

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of this site may be inaccessible or not function properly.
• Promotional Offers. If you do not wish to have your contact information used to promote our products or services, you can opt-out at registration or at any time by emailing support@Vitaliscare.ai.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at support@Vitaliscare.ai to request access to, correct or delete any personal information you have provided to us. We cannot delete your personal information except by also deleting your user account.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights. To learn more about California residents’ privacy rights, visit https://oag.ca.gov/privacy/ccpa. California’s “Shine the Light” law also permits California residents to request information regarding our disclosure of personal information to third parties for direct marketing purposes — email support@Vitaliscare.ai.

Colorado, Connecticut, Virginia, and Utah residents have rights to confirm whether we process their personal information, access and delete certain personal information, data portability, and opt-out of personal data processing for targeted advertising. Colorado, Connecticut, and Virginia residents may also correct inaccuracies and opt-out of profiling. To exercise any of these rights, email support@Vitaliscare.ai.

Nevada residents may opt-out of certain personal information sales by emailing support@Vitaliscare.ai. Please note we do not currently sell data triggering that statute’s opt-out requirements.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls and may be encrypted.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you via email. You are responsible for periodically visiting this privacy policy to check for any changes.

Contact Information