Ray by vitalis

HOPE shouldn’t feel like a compliance trap. But it often does.

You’re responsible for making sure every HUV, SFV, and assessment is done on time. But when the data is scattered, you’re left making decisions without the full picture. And that’s where mistakes happen.

Vitalis Ray hero illustration of a clinician managing sticky-note reminders and a dashboard at her desk

Vitalis Ray patient care timeline showing visit progress from admission through discharge with next-step actions

Vitalis Ray performance chart showing HUV visits broken down into nonscheduled, scheduled, and performed percentages

What you really want is simple: a trustworthy snapshot.

One place that shows which assessments are late, which visits are missing, and which patients need attention right now.

There's a better way. It's called Ray.

Built in partnership with hospice clinical leaders, medical directors, and HCHB operations experts, we’ve developed a tool that can:

Track

See every patient’s HOPE status at a glance, including completed, upcoming, and overdue assessments.

Highlight

Color-coded timelines make it easy to spot which visits or tasks need attention immediately.

Verify

Automatically check that each visit has been scheduled and fully documented, reducing errors and guesswork.

Flag

Get instant alerts when visits are missed, declined, or documentation is incomplete so nothing slips through.

Real numbers from real hospices

93% required visits performed

99% accuracy rate

75% less manual work

58% less time per patient

features

A closer look at our app:

Patients Tab

Identify urgent HOPE tasks and top priorities at a glance — so nothing important gets missed.

Calendar View

A visual timeline of each patient’s first 30 days in hospice, making it easy to track status, spot gaps, and stay ahead of next steps.

Analytics

A centralized view of HUV and SFV performance, with insights across your organization over time.

Assessment Review

Automated review of HOPE assessments, surfacing documentation issues, missing fields, and required corrections so teams can resolve everything before it impacts care.

Vitalis Ray patients screen showing active and discharged patient lists

Full patient census view

In-app messaging

Interactive HOPE timeline

HOPE timeline status tracking

Urgency-based filters

Clear next steps for each patient

Built-in compliance alerts

Vitalis Ray patient calendar view showing vitals, symptoms, and visit history for a patient

30-day hospice timeline view

Patient HOPE status at a glance

Clear next-step indicators

Highlighted timing ranges (HUV, admission, SFV, etc.)

Visual cues for documentation issues

Visit and task reminders

Easy, at-a-glance understanding of the full picture

Vitalis Ray analytics dashboard showing company overview and SFV performance charts by branch

Company-wide performance overview

Branch-level breakdowns

HUV trends over time

SFV trends over time

Percentage-based tracking

Date-based analysis

Vitalis Ray assessments review screen listing patient assessment records and statuses

Filters by patient, branch, team, and visit type

Visit date and submission deadline visibility

Issue summaries with clear resolution steps

Case status tracking

Smart filters

Alerts for missing or incomplete fields

Required verification steps linked to care plan data

Feedback from the frontlines

In just one morning of reviewing a program, this tool helped me catch two patients we might have missed. It quickly flagged issues that weren’t obvious in the chart, saving time and ensuring accuracy. We’ve already learned important lessons about visit types and submissions — and it’s made our workflow much more reliable.

I had asked for the check marks in Vitalis Ray to be green, and they made it happen! Now the green checks are easy to spot and clearly stand out from the other icons. It’s such a small change, but it makes a big difference—and it really made my day!

As I trialed Ray, I checked my manual HOPE review work with the Ray output. Today, while reviewing with Ray, I found two missed overdue SFVs that we humans hadn’t caught. It really shows how much the tool helps catch what we might overlook!

I am SO excited about Ray! We’ve been manually auditing daily — sometimes several times a day — which is tedious and time-consuming. Thank you, Vitalis Ray team! I can hardly wait until it’s in full motion.

I love Ray. It’s a real time-saver for our team.

Ray shows us exactly what we need to check right away — without digging through the scheduling console. It saves time, makes my day easier, and honestly feels like a dream.

Ray saves me about an hour and a half every morning!

Ray has saved me so much time and helps me catch more issues than I ever could manually. Running reports in HCHB used to take forever, but now I can see everything quickly and accurately.

Ray has been critical for our team. Without it, we would need additional staff just to manage HOPE compliance.