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How Vantage AI helped one mid-sized hospice show up for patients at the moment it mattered most — and nearly doubled the end-of-life time they could account for.
With nearly 500 patients in care at any given time, this hospice's clinical team was working hard — showing up, documenting, doing what hospice nurses do. They believed they were present for patients when it mattered most. At the end of life, especially.
They were doing better than they realized. But they didn't know how much better they could be.
When they looked at their end-of-life data honestly, the picture was more complicated than they expected. Visits felt complete in the moment, but the bigger picture was harder to see. Were they catching every transition in time? Were families getting enough of them in those final hours? They had effort. They had intention. But they didn't have clarity.
“We were doing good work. But without clear data on who was transitioning and when, we couldn’t be sure we were showing up at the right moment.”
With 94% accuracy, Vantage predicts which patients are approaching end-of-life — flagging transitions as they develop, even outside business hours. The clinical team stopped guessing. They started acting on information.
Implementation built on an existing HCHB integration, requiring no new workflows. Nurses could see who was closest to transition, how much time they had, and what the window of care looked like — all in real time. Prioritization shifted from instinct to data.
"For the first time, we could actually see who was close, how much time we had, and what the window of care looked like. We weren't guessing anymore. We were acting on information."
A year-over-year comparison between Q1 2025 (pre-Vantage) and Q1 2026 (post-Vantage). Same nurses, same community, same patient population.
When the comparison numbers came in, the room went quiet. For every ten hours a patient spent actively transitioning, the team had been present for fewer than six of them — not because they weren't trying, but because they couldn't see what they were missing.
With Vantage, that changed. Not because the nurses changed. Because the information did.
"I kept thinking about the families. Not the data. The families. The ones sitting in that room waiting. Wondering if someone was coming."
"We didn't become a better agency overnight. But we became an honest one. And from honest, you can actually build something."
Vitalis Care is the end-of-life care app that helps hospices deliver compassionate care — while staying on top of schedules, field operations, documentation, compliance, and reimbursement.
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